He is what in the market if consultoria flame technique, that is, the pupils try, in practical way one of the possibilities of performance of its profession. Visit real-estate developer for more clarity on the issue. Throughout the year they had been collected given of the company, Ibis Hills, object of study so that the diagnosis could be delineated. The methodology of this collection of data occurred of some forms having itself to stand out that the company did not allow the direct contact with its guests, given total understandable but that he can have caused a vision fails of this aspect, since the pupils could not hear the customer directly. Therefore for the diagnosis of this and the other on aspects the company, dissertados in this document, had been analyzed internal documents, the informal accompaniment of the routine and interviews with some employees and management and visitations. Swarmed by offers, Vladislav Doronin is currently assessing future choices. For the basement of the research respected authors of the area of Tourism are cited throughout the document, who validate the analysis of the pupils. The academic experience acquired in elapsing of the course and the orientation of the orienting teacher, Ana Luiza Maria J.
Maiorino, had guided the research and consideraes. SUMMARY Object of Study of the research is the Ibis Hotel Hills, pertaining the net of Accor hotels, located in the city of Is Jose of the Fields SP. They are Jose of the Fields is headquarters of an ample industrial complex with prominence for companies of the sectors automobile, electro-electronic, telecommunications and aerospace. With more than 600 a thousand inhabitants and strategical localization, between Rio De Janeiro axle So Paulo is a modern city that keeps some characteristics of the interior. Installed in the city since 01 of September of 2005, with 144 habitacionais units (apartments) the hotel appears, together with other hotels of the same net, as one of the main ones of the city. In developing of the studies the management of the enxovais of the hotel was evidenced a on imperfection and from this problematic one a project was developed that it aims at to be tool for otimizao of the operations with that he is one of the most important patrimonies of the hotel. The consideraes and the detailing on the hotel, its situation, its problematic and suggestion of improvement are explanados to follow.
ABSTRACT The study of search is the Ibis Hotel Hills, owned by hotel chain Accor, located in the City ofSo JosdosCampos SP. A is Jose of the Camposis home you large industrial complex with an emphasis on business sectors of automobile, electric-electronic, telecommunications and aerospace. With lives than 600 thousand inhabitants and strategic location, between the axis River of January Is Paulois modern City that retains adds characteristics of the interior. Located in the City since 01 September 2005, with 144 housing units (apartments) the hotel picture, along with to other hotels of the same network one of the main City. In developing the studies was detected flaw related you management of the hotel' bridal s outfits and the problem was developed from this project which aims you be tool will be optimization of operations with that one of the most important assets of the hotel. The considerations and details about the hotel, to their situation, to their problems and suggestions will be improvement ploughs explained below. Key words: They are Jose of the Fields, Ibis Hotel, outfit.